You cannot just dive into a particular online store and always expect that all transactions will go on smoothly ― whether to buy handmade gifts, products or fashionable luxury items.
For optimal safety of your funds and to prevent being scammed or the case of What I Ordered Vs What I Got, many factors need to be considered.
The typical dubious nature of some people has resulted in many people (both buyers and sellers) getting scammed.
Either the buyers pay, and their expected goods are not being delivered, or the sellers sell in expectation of their money which they do not get in the long run.
These issues of scams have led to some people not buying things online any longer. However, it is a great one that you are reading this article today.
Below are some things you need to consider before shopping online:
Confirm the Website’s Identity and Validity
There are lots of online shops and stores that are being created daily. Amongst all these, some were created to rob people of their sweat-earned money.
So, as a potential customer, you must first consider and confirm the site identity and ensure they are what they said before making payment transactions.
Check Customer Reviews and Testimonials
Customer reviews are one of the most important tools to know how genuine a particular company is.
It helps to know what other customers have experienced with that online store and how well the complaints have been responded to by the staff.
Once you notice that there have been lots of complaints made by the prior users of the online store, you know that the best option for you is to withdraw from transactions with the store.
Verify the Security of the Payment Methods
Now that you have been convinced about shopping on that online store, you must know which payment method best applies to you.
You cannot just say that you want to choose any payment method which is not secure and favourable to you, hence the need to carefully analyze the best option for you. Also, do not forget the receipt is the best proof of any purchase.
Since you are making transactions with an online store, your goods will be delivered at your doorstep or a particular geographic location.
Therefore, you must ensure that you input the correct address for doorstep delivery and a very convenient area of pick-up for station delivery.
Refunds and Return Policy
For most stores, there is always an enactment of refund and return policies, especially online stores.
You have the right as a customer to return any good that was not delivered in a satisfactory condition immediately. Try to ensure that you check it immediately on delivery to avoid rejection issues.
Also, if your goods are not delivered within the agreed period for delivery, you have the right to request refunds.
Jeugmark’s Buyer’s Protection protects handmade item buyers from online scams and dubious deals. We don’t pay sellers until buyers confirm order receipt and satisfaction.
Check out more handmade gift ideas on Jeugmark.